Coronavirus: We’re Here For You
Life looks different right now as communities near and far band together – by staying apart – to protect one another. We understand that the circumstances surrounding the coronavirus are challenging to navigate, so let us say this: we will get through this together. Our team remains committed to prioritizing the health and well-being of our community and has implemented a number of protocols that ensure our residents, future residents, and valued team members are safe and supported during these uncertain times.
Office Hours
We are open Monday – Friday, from 7:30 am – 4:00 pm, by appointment only.
We encourage you to call, email, visit our website, and get updates through our Facebook page and our Resident Portal.
Maintenance
Our teams are still completing routine, urgent, and emergency work orders. For the health and safety of our staff, we will ask you qualifying questions to identify any potential risk of exposure to the COVID-19 virus. In addition, our maintenance technicians will wear gloves and a mask or other face-covering to help protect everyone involved.
If you have an emergency, urgent, or life health and safety concern, please contact our maintenance phone line. These work orders should not be placed using the portal.
Emergency, urgent, or life health safety concerns are listed below, but not limited to:
Broken locks, keys, windows
Carbon monoxide detector beeping or not working properly
Drains clogged and not working properly
Fire (call 911)
Flooding in any room
Garage door unable to open or close
Gas leak
Heating/cooling issue
Inoperable oven, stove, microwave, or fridge/freezer
Inoperable garbage disposal
Kitchen sink blockage, back up, leaking
Light fixtures sparking
Locked out of residence
No hot water
Plumbing issue (toilets, tub, showers, sinks)
Power outages
Refrigerator is not working properly
Sewage back up
Smoke detector beeping or not working properly
Water leak inside the residence
Resident Events
We miss seeing all of our residents due to postponing our resident events and activities. However, we are currently looking for creative ways to connect with the community virtually. Follow us on our social media platforms such as Facebook and our Resident Portal for contests, fitness classes, games, and other fun online activities for you to enjoy and compete in while remaining safe in your home!
Common Areas
At this time, in order to comply with the CDC, state and local guidelines, our MVC Community Center is closed until further notice.
Move Ins and Move Outs
For incoming residents, we are still processing applications and moving new residents in! Preview pictures of our homes on our website .
For outgoing residents, though we hate to see you leave, we are still processing move-outs. Please contact your management office to fill out the necessary forms and to schedule a pre- and final move-out inspection. If your PCS is delayed, we are here to assist you. If you need to extend your move-out date, please contact your local management office to make those arrangements. A 30-day notice is required to vacate your home.
For More Information
Follow updates from the Fort Huachuca NTC COVID-19 page for location-specific information and guidelines.
For additional information on protecting yourself and others visit the Center for Disease Controls’ COVID-19 information.
Who We Are
Michaels is committed to doing the extraordinary every day, and we remain true to that commitment during this challenging time.
We appreciate your patience and understanding. Updates and changes can occur every day and we are doing our best to keep our residents, families, team members, and communities updated.
